Health Studies Mock Class: Improving the Patient Experience is Everybody's Business

From a visit to the doctor for a routine visit, to advanced cancer care, there is so much more we can do to improve the lives and experience of patients. In this mock class, Danielle Blanch-Hartigan, PhD, MPH, associate professor of health studies and director of Bentley's Health Thought Leadership Network, will share with students the way in which business, health care delivery, and patient experience research combine to achieve better care for patients. She'll share how her research uses virtual reality to optimize the communication between patients and healthcare professionals. The class is part of Dr. Hartigan's Health Psychology course at Bentley and touches on topics from user experience, psychology, public health, healthcare management, health economics and other fields.